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Got Any Questions?

Use the form below to get in touch with the sales team

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FAQs

Below are some of the common questions asked

All our pieces are crafted from high-quality stainless steel, making them waterproof, anti-tarnish and hypoallergenic. All our jewellery is nickle, lead & cadium free. They're designed to last without losing shine or colour.

No. Our jewellery is tarnish-free and water-resistant. You can wear it daily - even in the shower or while washing your hands - without worrying about fading or rusting.

Unfortunately, once an order is placed it cannot be cancelled or changed, We begin processing immediately to ensure quick delivery.

  • Orders are processed within 2-4 business days.
  • Delivery typically takes 3-7 business days after dispatch, depending on your location.

Once your order is shipped, you'll receive a tracking link via email or SMS. You can use this to track the delivery status in real-time.

Even though our jewellery is durable, we recommend:

  • Storing it in a dry, cool place.
  • Avoiding contact with perfumes or harsh chemicals.
  • Wiping it gently with a soft cloth after wear.

You can email is at jewelsbyluxe@gmail.com or DM us on @jewelsbyluxe. We typically reply within 24-48 hours.