At Luxe, we strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, please review our Return and Refund Policy below.

1. Returns

• We do not accept returns for any reason, including change of mind, size issues, or personal preferences.
• Custom or personalized items are not eligible for return unless they arrive damaged or defective.
• If you believe you have recieved a product with a manufacturing defect, you must report the issue within 3 days of delivery.
• To initiate a return for a product with a defect, contact us at jewelsbyluxe@gmail.com with your order details and proof of defect.

2. Refunds

• Refunds are not offered under any circumstances, including for orders placed with incorrect details such as size, delivery address, or customer errors.

3. Exchanges

• If you received a defective or damaged item, we will replace it at no additional cost.
• Exchanges are subject to product availability.
• Contact us within 3 days of delivery to request an exchange.

4. Non-Returnable Items

The following items are not eligible for return or refund:

• Custom-made or personalized items.
• Items that have been worn, used, or damaged after delivery.
• Sale or clearance items (unless defective upon arrival).

5. Cancellations

• Once an order is placed, it cannot be. cancelled.
• All orders are processed immediately to ensure timely delivery.

6. Contact Us

If you have any questions regarding our Return and Refund Policy, please contact us at:

Luxe
Email: jewelsbyluxe@gmail.com
Address: MUMBAI
Phone: +91 7718864608